Let’s talk a little bit about INVESTMENT before purchasing a vehicle. We had a customer come in with a 2007 Ford F-250 which is actually a really nice truck. When they went to the dealership – a reputable dealership – the truck has its seats freshly redone, clean, smells good, paints nice, the steering wheel […]
read moreWe had a customer come in who had an intermittent issue with his truck. The truck wouldn’t crank and this is a late model vehicle. But first, what do we mean by crank? Crank vs Start Crank and start are two different things.When you turn the key and the engine spins over that’s cranking. When […]
read moreWe have noticed an increase in DEF (Diesel Exhaust Fluid) issues on trucks lately. Let us address it because there’s a lot of misunderstanding of what the DEF system does and how it works. We’re seeing quality issues, heater issues, the drivers not completing the cycle, and all kinds of that stuff. What is DEF? […]
read moreLet’s talk to you about an F 250 we had in our shop which our customer had had a problem with its radiator. The heat exchanger for the transmission cooler let go so he ended up with coolant in the transmission fluid, and transmission fluid into the cooling system. Typical for a younger gentleman, he […]
read moreWe have an ongoing truck repair for a 73 – 250 – 2002 model that has a strange diagnosis and out of the ordinary type deal. The customer told us that he has put his truck on the backyard while he’s still saving up money to fix it. And one day, his truck is experiencing […]
read moreWe had a truck in the shop which is a good example of one-thing-leads-to-another. The customer came in and he said: “Look, I do my own work and I’m having a problem. My truck won’t start in the morning. It turns over slow. I have to charge it or jumpstart it. A friend of mine […]
read moreYou know people call us all the time saying… “We can get the same parts cheaper.” What we can tell you is it is NOT the same part – it’s a knockoff. It can be cheaper but it’s a cheaper quality. Here at Grumpy’s Diesel Service, we use OEM parts on Ford, Dodge & Chevrolet. […]
read moreWe still get calls every day and asking us to give estimates over the phone. But sorry, we don’t do that here at Grumpy’s Diesel Service. Why? Let’s take this situation as an example where a customer brought in this truck. We found a little paper cap that fell down in the truck’s fuel tank […]
read moreWe had a vehicle come in the shop which is a 2016 Ford F250 with a 67 in it. It has relatively low mileage which is only 78,000 miles but I just had to put an engine in it. The engine was basically worn out which is probably due to lack of maintenance. Lack of […]
read moreLet’s talk about the forgotten maintenance items on your vehicle which are your headlights, batteries, blinkers, and wiper blades. We usually forget about them until…“Oops! I can’t see.”“The truck won’t start!” Headlights This is a ’04 Ford which we recently replaced the headlights. The customer was complaining that he needed new headlight bulbs. But the […]
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